• A two-year-old roofing horror story

    A two-year-old roofing horror story

    Steven M. Thomas, CRI-RC | March 1, 2015 |

    A Weston, Fla., condominium filed an insurance claim for roof damage after Hurricane Wilma struck in 2005. It took almost 3 ½ years for the insurance company to agree that the roof was indeed damaged as a result of Hurricane Wilma and they paid. What happened next is the worst part of this story! It […]

  • Spring is a great time to consider sustainable landscape practices

    Spring is a great time to consider sustainable landscape practices

    Bill Horn | March 1, 2013 |

    Spring is a great time of year to do an assessment of the health of the lawns and landscape on your property and make plans for maintenance and new projects. Take this time to do an annual inspection of trees and shrubs and look for broken branches or damage. Also inspect irrigation systems and outdoor […]

  • Identifying and dealing with villains

    Identifying and dealing with villains

    David L. Burman | February 1, 2013 |

    With a now 13 year old young man skulking around my house, I have been introduced to a lot of things. Some new erratic attitudes, a trendy new vernacular (“hit me up before you bounce”?), indescribable concepts of truth and logic, and most noticeably, new odors and the uproarious hilarity found in the public expression […]

  • Are you guilty?

    Are you guilty?

    Nancy Friedman | January 21, 2013 |

    What unprofessional behavior irritates you the most when you are inter-acting with another company? It’s important to know that customer service that is perceived as rude is not always intentional and often is the result of absent-mindedness or carelessness. Either way, bad customer service can translate into bad relations between the board, community and their […]

  • When you are going through Hell….DON’T STOP!

    When you are going through Hell….DON’T STOP!

    David L. Burman | January 21, 2013 |

    I attended a benefit dinner recently for a Central Florida homeless shelter. The shelter provides more than mere housing by offering vocational training, medical and dental care, addiction treatment, and psychological and spiritual counseling. Work, accountability for one’s actions, and the absolute requirement to give back to the community are critical parts of the program […]

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Featured Stories

A two-year-old roofing horror story

A two-year-old roofing horror story

March 1, 2015 | Comments (0)

A Weston, Fla., condominium filed an insurance claim for roof damage after Hurricane Wilma struck in 2005. It took almost 3 ½ years for the insurance company to agree that the roof was indeed damaged as a result of Hurricane Wilma and they paid. What happened next is the worst part of this story! It […]

Read More

Spring is a great time to consider sustainable landscape practices

Spring is a great time to consider sustainable landscape practices

March 1, 2013 | Comments (0)

Spring is a great time of year to do an assessment of the health of the lawns and landscape on your property and make plans for maintenance and new projects. Take this time to do an annual inspection of trees and shrubs and look for broken branches or damage. Also inspect irrigation systems and outdoor […]

Read More

Identifying and dealing with villains

Identifying and dealing with villains

February 1, 2013 | Comments (0)

With a now 13 year old young man skulking around my house, I have been introduced to a lot of things. Some new erratic attitudes, a trendy new vernacular (“hit me up before you bounce”?), indescribable concepts of truth and logic, and most noticeably, new odors and the uproarious hilarity found in the public expression […]

Read More

Are you guilty?

Are you guilty?

January 21, 2013 | Comments (0)

What unprofessional behavior irritates you the most when you are inter-acting with another company? It’s important to know that customer service that is perceived as rude is not always intentional and often is the result of absent-mindedness or carelessness. Either way, bad customer service can translate into bad relations between the board, community and their […]

Read More

When you are going through Hell….DON’T STOP!

When you are going through Hell….DON’T STOP!

January 21, 2013 | Comments (0)

I attended a benefit dinner recently for a Central Florida homeless shelter. The shelter provides more than mere housing by offering vocational training, medical and dental care, addiction treatment, and psychological and spiritual counseling. Work, accountability for one’s actions, and the absolute requirement to give back to the community are critical parts of the program […]

Read More

Communication Corner: Failure to communicate can lead to a manager’s failure

Communication Corner: Failure to communicate can lead to a manager’s failure

January 21, 2013 | Comments (0)

Since I work closely with management professionals, one of the more difficult questions I routinely face from community association leaders is how the community should go about the process of selecting a new community association manager. It causes me great concern when I first hear that a community is thinking of changing managers as most […]

Read More

Current Issues

Florida (December 2014)

Florida (December 2014)

Editor | December 1, 2014 |

 http://condomgmt.com/magazine/2014/December/florida/index.html

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Florida (November 2014)

Florida (November 2014)

Editor | November 1, 2014 |

 http://condomgmt.com/magazine/2014/November/florida/index.html

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Florida (Sept-Oct 2014)

Florida (Sept-Oct 2014)

Editor | October 1, 2014 |

 http://condomgmt.com/magazine/2014/SeptemberOctober/florida/index.html

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